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Customer Care

Bringing over 50 years of hands-on experience
We have developed the most effective and intuitive inventory management software solution available for product locating and identification using visual imagery.
Customer Care

World-Class Support

CLIENTconnect™ is a solution to ensure our award-winning support arrives at your service promptly and effectively. Our customer service component enables clients to get in touch with a Systems Logic professional within minutes of engagement! Our support team is focused on retaining your uptime and providing you with best-in-class services to keep your inventory moving and your operations mobile.

Quick and Easy Self-Service Support

  • Log new support tickets with quick response times
  • View the status of existing support tickets
  • Access to closed tickets to reference resolution

24×7 Dedicated Technical Support

  • Phone, Email and Ticket based support
  • Friendly professionals, proficient in warehouse processes, implementations, database management, hardware configuration and web/report development
  • Ensures to identify and correct the root cause of problems, not simply patch up symptoms

Access to Professional Services

  • Software changes to improve your functionality as needed
  • Active maintenace to systems and management software
  • Reliable bridge of support, allowing you to focus on running the business

Software Updates, Documentation and Training

  • Updates and Hotfixes that are scheduled based on your business requirements preventing operational interruptions
  • In-depth documentation and training giving floor operators total explanation on system capabilities

connect™ Your Warehouse

A Turn-Key System composed of Top Quality Hardware, Award-Winning Customer Support and an Industry Leading Warehouse Management Software.

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